Shipping Policy for Zestyleciteino.com

Effective Date: January 8, 2025

At Zestyleciteino.com, we strive to provide a seamless and reliable shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipping of vehicles and other items purchased through our website. Please review this policy before placing your order.

1. Shipping Overview

Zestyleciteino.com is committed to delivering your vehicle in the most efficient and safe manner possible. We ship vehicles both domestically within the United States and internationally. Our goal is to ensure that your order reaches you in excellent condition and within the expected delivery timeframe.

2. Domestic Shipping

  • Shipping Locations: We ship to all 50 states within the United States, including Alaska and Hawaii.
  • Processing Time: Once your payment has been confirmed, the order will be processed, and we will begin preparing your vehicle for shipment. Typically, processing takes 2-3 business days. Please note that this time may vary based on vehicle availability, order volume, or other unforeseen circumstances.
  • Shipping Time: Delivery times will depend on your location. Domestic shipments typically take between 5-10 business days, depending on the delivery address. Some areas may experience longer delivery times due to logistical factors.
  • Shipping Fees: Shipping fees will vary depending on the size of the vehicle, destination, and delivery method. The exact shipping cost will be calculated during checkout and included in your total order amount.
  • Free Shipping: Zestyleciteino.com occasionally offers free domestic shipping promotions for specific vehicles. These promotions will be highlighted on the website and apply only to qualifying purchases.

3. International Shipping

  • Shipping Locations: We do offer international shipping to most countries. However, some locations may have restrictions or additional regulations that could delay shipping or incur additional fees. Please check with our customer service team if you are unsure whether we ship to your location.
  • Processing Time: International shipments may take longer to process due to additional paperwork and customs clearance procedures. Generally, processing time for international orders is between 3-5 business days.
  • Shipping Time: International shipping times will vary depending on the destination country. Delivery can take between 10-20 business days, depending on customs processing, local delivery services, and other factors.
  • Shipping Fees: International shipping fees will be calculated at checkout based on the destination country. The customer is responsible for all applicable customs duties, taxes, and fees imposed by the destination country.
  • Customs and Import Duties: For international shipments, customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the shipping fees and must be paid directly to the local customs authorities.

4. Shipping Methods

  • Standard Shipping: Our standard shipping method is via a reliable carrier service. You will receive a tracking number once your order has been shipped, allowing you to monitor the progress of your shipment.
  • Expedited Shipping: If you require expedited shipping, please contact our customer service team to arrange for faster delivery. Additional fees may apply.
  • White Glove Delivery: For select vehicles, we offer premium white-glove delivery, where the vehicle is delivered directly to your home with enhanced customer service, including a thorough inspection upon delivery.

5. Order Tracking

Once your vehicle has been shipped, you will receive a tracking number via email. You can use this number to track the status of your order online. If you have any questions about your shipment, please contact our customer service team for assistance.

6. Delivery Inspection

We recommend that you carefully inspect the vehicle upon delivery to ensure that it is in the same condition as when it left our facility. If there are any damages or discrepancies, please note them on the delivery receipt and contact our customer service team immediately to resolve the issue.

7. Shipping Delays

While we strive to meet the expected delivery timeframes, there may be circumstances beyond our control that could delay shipping, such as weather conditions, natural disasters, carrier delays, or customs hold-ups for international orders. Zestyleciteino.com is not responsible for any delays caused by third-party carriers or customs procedures.

8. Order Cancellations and Changes

If you need to cancel or modify your order after it has been shipped, please contact our customer service team as soon as possible. Once the vehicle is in transit, cancellation may not be possible, and you may be subject to return and shipping fees if the order needs to be refunded.

9. Shipping Address Accuracy

Please ensure that the shipping address you provide during checkout is correct. Zestyleciteino.com is not responsible for delays or issues caused by incorrect or incomplete address information. If you need to update your address, please notify us immediately before the order is processed.

10. Lost or Damaged Shipments

In the event that your vehicle is lost or damaged during transit, please contact us right away. We will work with the carrier to resolve the issue and ensure that you receive your vehicle in good condition. For damaged shipments, please keep all original packaging and provide photographic evidence of the damage for claims processing.

11. Shipping Terms and Conditions

By placing an order on Zestyleciteino.com, you agree to abide by the terms and conditions set forth in this Shipping Policy. Zestyleciteino.com reserves the right to update or modify this policy at any time. Any changes to the policy will be posted on our website and become effective immediately.

12. Contact Information

For any questions or concerns regarding shipping, please do not hesitate to contact our customer service team:

Our customer service team is available to assist you Monday to Friday, from 9:00 AM to 6:00 PM EST.

This Shipping Policy was last updated on January 8, 2025.

Thank you for shopping with Zestyleciteino.com. We appreciate your business and are committed to providing a smooth and hassle-free shipping experience.